تواصل - Professional WhatsApp Business Gateway

Getting Started

1

Create an Account

Visit our registration page and sign up with your email address
Verify your email address through the confirmation link
Complete your profile with business information

2

Choose Your Plan

Select a subscription plan that fits your messaging volume and business needs. You can upgrade or downgrade at any time.

3

ACCESS_DASHBOARD

Once registered, you'll be redirected to your dashboard where you can manage devices, contacts, campaigns, and more.

Account Setup

Profile Configuration

Update your company name and contact information
Set your timezone and language preferences
Configure notification settings
Set up two-factor authentication for security

Keep your API key secure and never share it publicly.

Device Connection

Adding a WhatsApp Device

Go to the Devices section in your dashboard
Click "Add New Device" and enter a device name
Scan the QR code with your WhatsApp mobile app
Wait for the connection to be established

Device Management

Monitor device status and connection health
Configure webhooks for real-time notifications
Set message delay and rate limits
Disconnect or remove devices when needed

Sending Messages

Via Dashboard

Navigate to the Messages section
Select a connected device
Enter recipient phone number (with country code)
Type your message or select a template
Click Send

Message Types

Text Messages

Simple text communication

Media Messages

Images, videos, documents, audio

Template Messages

Pre-approved message templates

Interactive Messages

Buttons, lists, and quick replies

Automation

Auto-Reply Rules

Auto-reply allows you to automatically respond to incoming messages based on keywords or triggers. You can set up multiple rules for different scenarios.

Go to Auto-Reply section
Create a new rule with trigger keywords
Set the response message
Activate the rule

Auto-Reply Features:

Keyword-based triggers for automatic responses
Support for text, media, buttons, and list messages
Device-specific auto-reply rules
Easy editing and deletion of rules

AI Bot Integration

Configure AI-powered responses using our built-in AI bot feature. Set up conversation flows and intelligent responses.

Supported AI Models:
• ChatGPT (GPT-3.5, GPT-4, GPT-5)
• Google Gemini (2.0, 2.5)
• Anthropic Claude (3.5, 4.0)

CAMPAIGNS

Create and schedule bulk messaging campaigns. Import contacts, set timing, and track delivery status.

Campaign Features:
• Send messages to multiple contacts at once
• Schedule campaigns for future delivery
• Track delivery status and success rates
• Import contacts from phonebooks

Webhooks Integration

Configure webhooks to receive real-time notifications about message events, device status, and incoming messages.

Receive real-time notifications for all events
Get updates when messages are sent, delivered, or read
Receive alerts for incoming messages
Monitor device connection and disconnection events

Best Practices

Message Guidelines

Always obtain consent before sending messages
Respect WhatsApp's business policy and terms
Use templates for business-initiated conversations
Keep messages concise and relevant

SECURITY

Never share your API keys or credentials
Use HTTPS for all API requests
Enable two-factor authentication
Regularly review and rotate API keys

Performance

Implement rate limiting in your application
Use webhooks for real-time updates
Monitor message delivery status
Handle errors and retries appropriately

How to Use

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